FAQs

SHIPPING

Where do packages ship from?

North Carolina

How long will it take my items to arrive?

We ship within 1-2 business days of receiving an order.

Will I receive a tracking #?

Yes, you will receive a tracking number after checkout.

ORDERS

What if I need to cancel or change my order?

Please contact us immediately by emailing info@triplogear.com and provide the order number and if you would like to cancel or change.

What is the return policy?

There is a 30 day return policy. You can read more here.

I need to talk to someone about my order - what do I do?

Please email info@triplogear.com

GEAR QUESTIONS

How do I figure my size?

Please reivew the sizing chart per each item.

How should I wash the items?

Wash in cold water and hang dry if possible.

We also suggest you tie strings on any garments before washing.

GENIUNE CONVERSATION

What does this mean?

Our prayer is Triplo gear will embolden you to talk more openly about Jesus. The gear hopefully gives you an opening to do just that. Triplo (meaning 3) is based on ECCLESIASTES 4:12. We were not meant to be alone and do life alone. Go join a group of others or start one that study the word of God and truly want to know Him more.

What is the Gospel?

Greatest question you can ever ask and answer. Watch this video.

GIVE BACK

Do you work directly with the ministry in that country?

Yes - we send money directly to partners that we have an established, personal and working relationship with - some for over 20 years - that are doing great work spreading the Gospel in some of the most unreached places in the world.

Why the Gospel?

The projects we support focus on spreading the Gospel. While we think there is a great need in social programs that provide clean water, help the homelessness, prevent sex trafficking, etc., our focus is on Gospel-related projects. Eternity is forever...so we think the investment here is worth it.

Alister Begg explains the Gospel here.

How much money goes?

With every purchase a portion will go to international mission. Triplo will send 10% or more of the profit.

Where are these partners and what if I want to support them directly?

We have various partners located in India, Nepal, South Africa, Haiti and Honduras. We can provide contact and website information for some of the partners. However, there are some partners in which we cannot provide contact information for their safety and security. More details to come.